3 things here, 2 great 1 horrendous 1. Bought a car here, fine experience love our Hyundai 2. Fast forward 3 years, no issues but I like to get my car serviced there since its still newer, service people great no complaints at all 3. But a dealership charging 3% on a card transaction is absolutely insane. Clown show to whoever put that into place. YOU ARE A DEALERSHIP NOT A MOM AND POP STORE

Arrived to look at a car, left with a life changing experience about being at a dealership. Austin New at Steven Hyundai, was awesome! I arrived to look at a pilot and was uncomfortable about the repairs needed on the car. He showed me a line up of various cars, was patient and relaxed. I never felt hurried or cornered to get into a car I wasn’t fully committed too. After finally deciding on car still wanted to make sure it was every I wanted and the financing was smooth and explained out so no hidden fees. If you ... Read More

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Google - Oct 26, 2026

Arrived to look at a car, left with a life changing experience about being at a dealership. Austin New at Steven Hyundai, was awesome! I arrived to look at a pilot and was uncomfortable about the repairs needed on the car. He showed me a line up of various cars, was patient and relaxed. I never felt hurried or cornered to get into a car I wasn’t fully committed too. After finally deciding on car still wanted to make sure it was every I wanted and the financing was smooth and explained out so no hidden fees. If you want a warm welcoming and relaxing car buying experience ask for Austin New!

More than excellent service. Honest with customers & assistance with needs for single person or/& family… if needing a good reliable vehicle come here & see them. See Trezoro I recommend him 100%

Trey is amazing

Excellent! repeat customer

This Dealership ( STEVEN HYUNDAI)is very Dis-organized!!!!! to many salesman from other Dealership tring make a sale!!!! One salesman tells you one thing then another salesman tells you something total Different..VERY CONFUSING .ESPECIALLY WHEN THEY DONT LEAVE THERE NAMES IN THE TEXT /EMAIL GO SOMEWHERE ELSE TO BUY!!! TOO YOUR POST ON THE REVIEW .YOUR SALEPERSON TEXT ME/EMAILED ME.. I DONT WORK THERE!!!!!HOW IN THE HELL WAS I SUPPOSE TO KNOW WHERE THE TOYOTA TACOMA WAS ERIC !!!!!!P.BAKER

Trezoro was an amazing salesman He made the the process easy and efficient

Trezoro took pretty good care of us. Was very respectful and did his best to ensure we got all I wanted out of my purchase

Trezoro,the best God job,number #1

Excellent dealership and service. I just purchased a Santa Cruz and love it. Joshua was my sales consultant and did a fantastic job. From finance to making the deal to the end payment result I recommend this dealership. One point in particular, I was very pleased with the trade-in value I received on my car. A car that had a serious electronics failure. I will return to this dealership for my next purchase.

I recently purchased a brand new 2026 Hyundai Tucson Hybrid from Steven Hyundai. The sales person was James he is outstanding. James is not in a rush. I felt right from the start he wanted to put me in the right car. The first Tucson I test drove was not a Hybrid, James suggested I try the Hybrid what a difference. James came up with a price that was ultra competitive. This is the second time I've purchased a vehicle from James, and he's the BEST. If you want a person who is on your side this is the ... Read More

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Google - Oct 1, 2026

I recently purchased a brand new 2026 Hyundai Tucson Hybrid from Steven Hyundai. The sales person was James he is outstanding. James is not in a rush. I felt right from the start he wanted to put me in the right car. The first Tucson I test drove was not a Hybrid, James suggested I try the Hybrid what a difference. James came up with a price that was ultra competitive. This is the second time I've purchased a vehicle from James, and he's the BEST. If you want a person who is on your side this is the place and they've got James, A+ Excellent. Steven Hyundai puts you in the right car at the best price. That has been my expierence.

Trezoro was an amazing salesperson and took great care of me. He answered all of my questions and indulged my requests to ensure that I was comfortable with everything that I was getting. I felt like he wasn’t just trying to sell me a car and get me out the door. He really took his time to get to know what was important to me. I left Steven Hyundai feeling like I made the best decision I could for myself and I’m grateful he was there to guide me! Shout out to Julio in finance who patiently explained ... Read More

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Google - Sep 15, 2026

Trezoro was an amazing salesperson and took great care of me. He answered all of my questions and indulged my requests to ensure that I was comfortable with everything that I was getting. I felt like he wasn’t just trying to sell me a car and get me out the door. He really took his time to get to know what was important to me. I left Steven Hyundai feeling like I made the best decision I could for myself and I’m grateful he was there to guide me! Shout out to Julio in finance who patiently explained all of my payment options. These guys are the best. I highly recommend them.

Austin New is the best car salesman I’ve ever worked with. I genuinely hate buying cars, but he made the entire process easy and stress-free. He knew the vehicle inside and out, worked with me on price, and even secured me a better financing rate than my own bank had offered. He kept the whole experience quick and painless — no hours stuck in the showroom doing paperwork. After we agreed on a price, he handled everything remotely, and then went the extra mile by delivering the car to me, an hour away. If you’re looking for an honest, ... Read More

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Google - Sep 14, 2026

Austin New is the best car salesman I’ve ever worked with. I genuinely hate buying cars, but he made the entire process easy and stress-free. He knew the vehicle inside and out, worked with me on price, and even secured me a better financing rate than my own bank had offered. He kept the whole experience quick and painless — no hours stuck in the showroom doing paperwork. After we agreed on a price, he handled everything remotely, and then went the extra mile by delivering the car to me, an hour away. If you’re looking for an honest, knowledgeable, and genuinely helpful salesperson, Austin New is the one to ask for. Five stars, hands down.”

Purchased a used vehicle at Steven Hyundai today. Austin New the sales associate was super and helped me inspect/test drive the vehicle, reviewed all the history of the car with me, and answered all my questions. He and the rest of the sales team clearly explained the purchasing process and made buying the vehicle smooth and easy. Would definitely shop for another vehicle at this location in the future.

Since Steven bought this dealership ; NEVER AGAIN !!!!

I would highly recommend Steven Hyundai to anyone looking for a positive vehicle purchasing experience. My salesperson, Josh Fleming, was outstanding from the moment I called regarding the vehicle I was interested in straight through to the final purchase transaction. His knowledge, patience, and efficiency added to a most pleasant car buying experience. I might add that I drove from Charlottesville to Harrisonburg to deal with Steven Hyundai. They have several other dealerships in Harrisonburg, so there are plenty of makes and models to choose from. I would also like to give a heartfelt shout-out to the Steven Hyundai Service ... Read More

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Google - Sep 9, 2026

I would highly recommend Steven Hyundai to anyone looking for a positive vehicle purchasing experience. My salesperson, Josh Fleming, was outstanding from the moment I called regarding the vehicle I was interested in straight through to the final purchase transaction. His knowledge, patience, and efficiency added to a most pleasant car buying experience. I might add that I drove from Charlottesville to Harrisonburg to deal with Steven Hyundai. They have several other dealerships in Harrisonburg, so there are plenty of makes and models to choose from. I would also like to give a heartfelt shout-out to the Steven Hyundai Service Department. Connor is the most knowledgeable, diligent, and kind person I have ever dealt with in a vehicle service capacity. His patience and willingness to answer my questions in a clear, understandable manner was unbelievable. He truly went the extra mile on every level. I actually met and spoke with Jacob, one of the technicians, who checked my vehicle... clearly very smart as well as being so pleasant and polite. I simply cannot say enough about the impeccable customer service provided at Steven Hyundai from every department in their dealership.

Today, I had the pleasure of working with Austin New. He was very approachable and helpful when deciding the new car I wanted to purchase. He was open to all questions and was able to provide me with answers for everything! it was a pleasure meeting him and working with him today! Thank you Austin for everything!! You rock!

Just bought a certified used Hyundai Palisade. We have been loyal Harrisonburg Hyundai customers for over 10 years now. James has always been our "go to" Salesman. He knows his "stuff" when it comes to these vehicles. He's kind, courteous and never "pushey" but he gets the job done. He made sure we were comfortable before leaving the lot with our new to us vehicle. So as for this family....we highly recommend James and Harrisonburg Hyundai!

James and Julio are great!! We purchased a vehicle this past Saturday. I am not a fan of buying cars at dealers, but this was a pleasant experience and my husband and I truly felt welcome at Steven Hyundai. I will tell everyone I know to come see James when they need a vehicle. Thanks again.

James is the BEST salesman I have ever worked with. I will send everyone I know to see him for a vehicle. We have bought a lot of vehicles in our life and this by far was the smoothest sale. Julio R was a fantastic help as well. We really had fun and enjoyed the entire process. Thank you to everyone at Steven Hyundai!

They treated us great my sales associate Austin new was 5 star great personality on this guy

We just bought our 4th car from Brian at Stevens Hyundai and couldn’t be happier. Great service and trustworthy people.

Brian was great! Very knowledgeable and helpful!

staff were very friendly and thoughtful throughout the process - Trezoro was excellent to work with.

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We had an absolutely fantastic experience with Steven Hyundai from start to finish. After spending quite a bit of time car shopping and having a few frustrating, less-than-great experiences at other dealerships, working with this team honestly felt like a breath of fresh air. Everyone we interacted with was phenomenal. Joshua, our salesman, was wonderful to work with — genuine, easy to talk to, and made the whole process feel comfortable from the beginning. Julio, the business manager, was equally great and made the financing and paperwork side feel smooth and straightforward. We also had a great experience with JB, who ... Read More

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Google - Aug 21, 2026

We had an absolutely fantastic experience with Steven Hyundai from start to finish. After spending quite a bit of time car shopping and having a few frustrating, less-than-great experiences at other dealerships, working with this team honestly felt like a breath of fresh air. Everyone we interacted with was phenomenal. Joshua, our salesman, was wonderful to work with — genuine, easy to talk to, and made the whole process feel comfortable from the beginning. Julio, the business manager, was equally great and made the financing and paperwork side feel smooth and straightforward. We also had a great experience with JB, who was incredibly helpful and made us feel genuinely taken care of throughout the process. Communication was excellent every step of the way. Everyone was responsive, transparent, and took the time to answer all of our questions clearly. We never felt pressured or rushed, and the entire process just felt smooth and effortless. On top of that, the car itself was easily the best one we had seen and test driven during our search. We’re so grateful to Joshua, Julio, JB, and the whole Steven Hyundai team. After some of the experiences we had elsewhere, this was exactly how buying a car should feel. We would absolutely recommend Steven Hyundai!

Javan is very kind, patient, knowledgeable, and knows a thing or two about cars, Hyundai in particular! I have known this individual for quite a while and have followed him from his move from northern Va to the valley. You truly have an asset working for your company. My very next car will be from him!

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Excellent experience here. My sales associate Javan was incredible. Highly recommend him if you are in the market for a new car.

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I was warmly greeted at the door and did not feel pressured at all thru the process of buying my car. My salesman, Javan, was the absolutely best! He was very personable, knowledgeable, and helpful. It was the best experience I’ve had in buying a car.

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Matching up with Javan was like winning the lottery. I completely shook up the conventional car-buying script, but Javan’s customer service was pure gold for all 7 hours we spent together after I walked through the doors on a Wednesday afternoon. His great sense of humor and sharp conversational skills made the time fly by. Javan stayed with me until the very end—the dealership closed at seven, and we didn't walk out until after nine. He even helped me clean out my dilapidated trade-in and watched me drive off in my 2022 Subaru Forester. Javan is incredibly gracious, authentic, ... Read More

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DealerRater - Aug 15, 2026

Matching up with Javan was like winning the lottery. I completely shook up the conventional car-buying script, but Javan’s customer service was pure gold for all 7 hours we spent together after I walked through the doors on a Wednesday afternoon. His great sense of humor and sharp conversational skills made the time fly by. Javan stayed with me until the very end—the dealership closed at seven, and we didn't walk out until after nine. He even helped me clean out my dilapidated trade-in and watched me drive off in my 2022 Subaru Forester. Javan is incredibly gracious, authentic, and instantly put me at ease. Buying a car is a stressful decision, but having Javan there was like having an old friend by my side. He truly went above and beyond. I am incredibly happy with my new car and 100% recommend Javan to anyone looking to buy a vehicle. He is a total superstar—Steven Hyundai, treat him right!

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Very helpful, definitely was out to find what I wanted and made me feel very comfortable

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He did an amazing job and did so much for me and my family to make sure we were happy

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This was my first time purchasing a new vihicle. I had little to no knowledge on what to do for the most part. James, however was so helpful, attentive, and extremely thorough. I walked away very confident and well informed. The customer service was amazing and honestly I love my new car. I don't think I would have purchased it without James help!

Went there today to look at a 2021 Nissan Rogue. After standing in parking lot , salesman was on phone googling something by the side door. Nobody ever approached me to see if interested or not. After looking at a 18,000 used car, I would not buy. Right front fender has about 7 touch up spots that looks like a child touched up. Spots should have been sanded down & painted. Left front fender has a dent in it with chipped park light lense at top of hood with left fender bucked out. Push pins will eventually break. Rode almost two hours to view. ... Read More

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Google - Aug 12, 2026

Went there today to look at a 2021 Nissan Rogue. After standing in parking lot , salesman was on phone googling something by the side door. Nobody ever approached me to see if interested or not. After looking at a 18,000 used car, I would not buy. Right front fender has about 7 touch up spots that looks like a child touched up. Spots should have been sanded down & painted. Left front fender has a dent in it with chipped park light lense at top of hood with left fender bucked out. Push pins will eventually break. Rode almost two hours to view. You cannot see the damage on their site but can definitely see in person. Will look elsewhere. Reply to owner: reduce the price for body repairs and I will consider!

I wish there was a rating below 1 star. Within 2 weeks after purchasing a vehicle there, I had an issue that needed to be addressed by the service department. After having the car for a week, they had no idea what was wrong with the car. I asked for a loaner and was told they could rent me a car for $66 a day. After another week, they still had no idea what was wrong with the car. That's when I had to pay to have the car towed to another shop, and the car was diagnosed and repaired within 3 days. ... Read More

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Google - Aug 8, 2026

I wish there was a rating below 1 star. Within 2 weeks after purchasing a vehicle there, I had an issue that needed to be addressed by the service department. After having the car for a week, they had no idea what was wrong with the car. I asked for a loaner and was told they could rent me a car for $66 a day. After another week, they still had no idea what was wrong with the car. That's when I had to pay to have the car towed to another shop, and the car was diagnosed and repaired within 3 days. This is definitely the worst experience I've ever had with a dealership.

Buyer beware. I purchased the Black Diamond Ceramic Coating protection, and getting a claim filed has been a nightmare. After two months, nine phone calls, and one unreturned promise to call me back the same day, I finally had to go to the dealership in person just to get things moving. I was told they’re dealing with “growing pains” after being bought out, but that’s no excuse for this level of customer service. Save yourself the frustration and buy your vehicle somewhere else.

Steven Hyundai is top 1 dealer in the city. People there are fantastic and helpful with any question or need. 10/10 recommend to anyone looking.

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If you are looking for a car salesman with the patience of a saint, ask for Javan. He remained friendly, professional, and genuinely committed to finding the right fit, even when presented with hyper-specific demands and constant hesitation. In an industry where people can often feel rushed and pressured, he proved that he truly cares about customer satisfaction, no matter how tough the challenge. Full disclosure: I know all of this because I was "that" customer. I rejected every option and made him work harder than he probably ever has in his career, yet he somehow managed to ... Read More

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DealerRater - Aug 6, 2026

If you are looking for a car salesman with the patience of a saint, ask for Javan. He remained friendly, professional, and genuinely committed to finding the right fit, even when presented with hyper-specific demands and constant hesitation. In an industry where people can often feel rushed and pressured, he proved that he truly cares about customer satisfaction, no matter how tough the challenge. Full disclosure: I know all of this because I was "that" customer. I rejected every option and made him work harder than he probably ever has in his career, yet he somehow managed to send me home completely happy. Yours truly, The Most Difficult Customer in Town

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The dealership has a warm and welcoming environment, and is clean and pressure free! Always enjoy my time in there, whether it be for a service or to catch up!

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Javan is professional, honest, and genuinely cares about his customers. He made the whole car-buying experience easy and stress-free. If you're looking for someone trustworthy who goes above and beyond, I highly recommend Javan and his dealership.

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I’ve visited many car dealerships but none have assembled a Unique & very Positive Team for Sales expertise, product knowledge & Service as This One, TY !

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This is my second time back to get my car fixed, and I have to say that Connor made sure my experience was above and beyond in every way. He explained every detail to me and printed it out in paperwork, highlighted it and made sure I understood. He made us comfortable while we were waiting and kept checking in on us. I highly recommend the service here. It’s been a wonderful experience.

Dana, Service Manager for Steven Hyundai goes out of her way to be helpful and answer any questions we have. You couldn't ask for a better person.

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Everyone at the dealership was friendly, professional and knowledgeable. The person I dealt with went out of his way in seeing to my specific needs.

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My experience at Steven Hyundai was excellent! Tre was exceptional at customer service, friendly, and not at all pushy. A bit of humor a long the way also made it so easy. He listened to what my needs were in a vehicle and helped me step by step. All the folks there were very helpful and made me feel at ease! Thank you all so much! 💖

Tre was exceptional at helping me find the right vehicle! Look him up for a great deal and friendly service!

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They great group to work with. They were very helpful and professional.

Brian is always great to work with. This is the third vehicle I have bought from him, and he is absolutely amazing!

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I had a fantastic experience buying my Mazda CX-5 at Steven Hyundai! A friend who previously bought a car here highly recommended the dealership, and they were completely right. As soon as I arrived, Josh greeted me and immediately helped me look for the exact car I wanted. It turned out Josh actually knew the previous owner of the pre-owned CX-5 I was looking at. Having that background history and knowing the car was so well taken care of gave me total peace of mind. I let Josh know upfront that I was already pre-approved through my bank, and the ... Read More

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Google - Jul 29, 2026

I had a fantastic experience buying my Mazda CX-5 at Steven Hyundai! A friend who previously bought a car here highly recommended the dealership, and they were completely right. As soon as I arrived, Josh greeted me and immediately helped me look for the exact car I wanted. It turned out Josh actually knew the previous owner of the pre-owned CX-5 I was looking at. Having that background history and knowing the car was so well taken care of gave me total peace of mind. I let Josh know upfront that I was already pre-approved through my bank, and the entire sale went incredibly smooth. There was absolutely no hassle, no aggressive upselling, and none of the usual back-and-forth games. If you want a stress-free car buying experience, go see Josh!

I bought a mustang with the help of Javan Jackson and he made the experience of purchasing a vehicle so much more tolerable.

His help was amazing. He kept me notified about everything that was getting done with my vehicle and was a very nice individual.

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Brian was super easy to work with and helped get the best deal in a short amount of time.

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James at Steven Hyundai is amazing. This is my 4th vehicle purchase with him. He is very respectful, knowledgeable and will treat you right. Go see James

Brian Hicks is a awesome salesman we have bought several vehicles from him and it was a pleasure each and every time thank you very much

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Brian is an excellent communicator and has extreme patience when dealing with clients. He made the experience wonderful!

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As always, I received excellent service Joel, and Dana are the best in service department

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Brian was super nice and professional. He made our car buying experience very easy and fast. Brian is the guy to see for your car buying needs. Go see Wes in their service department as well. Great guys! Top notch customer service!!

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I had the mist pleasant experience with Javan from Hyundia. I never had a brand new car and he was so nice. Helped me through the whole process. Got my first new car at age 72. Right off the show room floor. So happy and excited. Javan Thank you for being so nice and kind. It was a lovely experience!

I had my vehicle serviced at Steven Hyundai for the first time, their team was very professional and explained everything. I highly recommend this team!

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Organized and clean environment. Very attentive, employees and excellent with communication and service. I was so pleased with how well and how quickly they accommodated my requests and my needs. I felt respected and I love my vehicle.

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My tiring was going flat. The manager had someone look at it very quickly. Within the hour, the big nail was removed, the tire was plugged and patched and 2 new front tires were ordered as replacements. I was on my way to a previous appointment. The guys were very efficient and did a great job. Thanks manager Joel!

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No pressure, very friendly and helpful. Would most definitely recommend them and Brian Hicks. Outstanding.

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The receptionist was very pleasant and helpful. Service was quick and efficient. I will definitely use them again

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Service team (Courtney) is top notch. Great communication and quick completion of the scheduled work.

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Helpful, friendly, answered questions. Reset car for mileage. All covered by warranty, handled recall and helped me To anticipate cost of next service

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Charged for a service that I thought was included. Never mentioned this to me until the service bill at car pickup.

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This dealership is under new ownership and as a result, the service center is a hot mess. A part that was ordered and should have been in in 3-4 days took over 2 weeks. Scheduling was a mess as I was told they are operating in 3 different systems and calling to schedule often resulted in the call being dropped. Finally, the work that was supposed to take 30 min took 2 hours. I don’t blame the employees as they are doing their best. I just hope this is a transition problem and not a new ownership problem. The previous systems seemed to ... Read More

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DealerRater - Jul 2, 2026

This dealership is under new ownership and as a result, the service center is a hot mess. A part that was ordered and should have been in in 3-4 days took over 2 weeks. Scheduling was a mess as I was told they are operating in 3 different systems and calling to schedule often resulted in the call being dropped. Finally, the work that was supposed to take 30 min took 2 hours. I don’t blame the employees as they are doing their best. I just hope this is a transition problem and not a new ownership problem. The previous systems seemed to work much better.

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Excellant,professional and friendly service associates. Dana and team are great

I've all ready done that I was told it would cost me 100 dollars an hour to look at it. Why?

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Joel and Dana are exceptional. Friendly and always take such good care of me and my vehicle.

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Very friendly service. Came in and explained my needs and wants and they did everything in their power to assist me

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Javan is just the best! He always goes above and beyond with customer service. This is our third Hyundai purchased from him. I recommend him highly!

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Got us in and out in good time; I appreciate the fact they didn't take forever

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The service was performed promptly and well done. I was able to leave on time.

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Terrible customer service. My engine failed at only 146,000 miles, and I was dismissed instead of helped. They tried to charge me for items that should have been covered under my extended warranty and expected me to pay to have my car towed to the dealership. Dana used to provide great customer service before being promoted, but unfortunately that has changed. She was rude, dismissive, and unwilling to help. I would not recommend this dealership

They took care of what I needed done They changed the oil and filter , rotate the tires.

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I wasn't sure if I had to check in or just get in line for servicing. How about making that clear.

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What is most disappointing is that I feel Hyundai dismissed my concerns because my vehicle had 146,000 miles. A properly maintained vehicle should not suffer a catastrophic engine failure at that mileage. The oil consumption test confirmed there was a problem, and I believe Hyundai should have offered some level of assistance. Instead, I was left with a vehicle that is no longer drivable despite doing everything I was supposed to do as an owner.

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It was all very nice they didn't push let they explained everything Very customer oriented

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Courtney was wonderful at checking me and keeping me informed of what was going on with my vehicle. She explained things clearly

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Great service department!

Original review: Javan is the best salesman there, don’t even try to talk with someone else! just ask for him, he is very professional and quick. We were in and out in our new Santa Fe in two hours. About Harrisonburg Hyundai now being owned by Steven, l was a little scared because Steven Nissan was TERRIBLE and i would never go there again. l really hope this new owner doesn't ruin this amazing team. Updated review: sadly this dealership has gone down in quality. It’s impossible to talk to someone in the service department. When you ... Read More

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Google - Jun 24, 2026

Original review: Javan is the best salesman there, don’t even try to talk with someone else! just ask for him, he is very professional and quick. We were in and out in our new Santa Fe in two hours. About Harrisonburg Hyundai now being owned by Steven, l was a little scared because Steven Nissan was TERRIBLE and i would never go there again. l really hope this new owner doesn't ruin this amazing team. Updated review: sadly this dealership has gone down in quality. It’s impossible to talk to someone in the service department. When you finally get to talk to someone they ask 21 questions because they cant find you or your car in the system. Something that should be a simple repair takes ridiculously long. They didn’t even offer a loaner car. At this point we bought the car three weeks ago and it was at the dealers for 2. If you want to buy a car please go out of Harrisonburg, everything here is owed by Steven. They just want your money and treat you like nothing afterwards.

June 2026: happy with my new Santa Fe. Couldn’t have had a better experience, Javan was a great salesman, friendly, professional and not pushy. Updated review July 2026: Unfortunately, I had to bring the car in to serviced at the body shop. Something that should have taken a couple of hours, took a week and a half. I was never able to get a hold of someone on the phone in the service department when I called. When I did manage to get someone to respond to my message they would always promise the car would be ready the next day. ... Read More

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Google - Jun 23, 2026

June 2026: happy with my new Santa Fe. Couldn’t have had a better experience, Javan was a great salesman, friendly, professional and not pushy. Updated review July 2026: Unfortunately, I had to bring the car in to serviced at the body shop. Something that should have taken a couple of hours, took a week and a half. I was never able to get a hold of someone on the phone in the service department when I called. When I did manage to get someone to respond to my message they would always promise the car would be ready the next day. The day I went to pick up the car I had a finance question I went in to speak with Julio the finance manager, who was very patient and kind. However, the sales manager JAMIE FELLERS came into the office when I was alone, condescending, hostile and rude attacking me because I had brought up a question of the sales price. Then he proceeds to go complain about me to the person at the front desk like I couldn’t hear him 15 feet away. I would stay away from Steven Hyundai, there are some great people working here but sadly it’s overshadowed by the lack of professionalism their leadership has.

Fast, on time and well done. Friendly staff and a clean and inviting waiting room.

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Done My experience working with James was no hassle also this is my 2nd car I've bought through him

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No hassle Had a good experience with dealer and coworkers Happy with purchase of kona

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Exceptional, friendly and professional All service members are always friendly and professional Always a pleasure to deal with

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I have to adjust to the many recent changes but first experience went well. Done

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He was kind and understanding and made the deal happen. He followed up and listened to what I said

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Service department was quick and easy to work with. Would recommend them. Looking forward to doing more work there

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They threw my items that were in the back of my car into the 3rd row floor board and then closed the third row seats and crushed my items. The film they installed was done poorly and had lots of air bubbles in the film

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Very professional dealership. Our salesman James was great and very knowledgeable about the settings and options on the vehicle

I was glad that the new owners honored the free oil change agreement I got right in

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Very professional, personable, the salesman built a good business relationship with us. Would use them in the future

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Work performed quickly and well. Music too loud in the waiting area. I also didn't like paying 3% to use my credit card.

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Very helpful. I did not have an appointment but a light came on so I stopped in unsure of how important it was whether to drive my Tucson or not. They checked it out and ordered a part, made an appointment to take care of the issue. Very pleased

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Friendly, always does an excellent job on my vehicle Valuable employees Great at explaining the work being conducted

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Always greeting with a smile, waiting room Always clean, Wes Puffenbarger the best to Always service my car's. All staff are friendly, wouldn't go anywhere else been doing business here sense 1993.

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Terrible experience after ownership changed. Service dept unable to order parts in a timely manner and won’t even return calls